Privacy Policy

Vebro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Vebro.

By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, create a store, or communicate with us.

• Account Information: Name, email address, password, and phone number.
• Store Information: Store name, business type, country, and subdomain.
• Instagram Integration Data: If you connect your Instagram account, we fetch basic profile information and Direct Messages (DMs) to facilitate order management.
• Payment Information: We use third-party payment processors (Razorpay) to handle payments. We do not store your full credit card details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services.
• To process transactions and send related information.
• To facilitate Instagram DM-based order management.
• To send technical notices, updates, and security alerts.
• To respond to your comments and questions.

3. Facebook / Instagram Data

Vebro uses Facebook and Instagram APIs to allow merchants to manage orders via Direct Messages. We only access data that you explicitly authorize. We do not share this data with third parties except as necessary to provide the service (e.g., storing order details in our database).

You can disconnect your Instagram account at any time through the Vebro dashboard or your Facebook settings.

4. Data Deletion

You have the right to request the deletion of your data. For specific instructions on how to delete your Instagram data associated with our app, please visit our Data Deletion Instructions page.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at: